Affordable Connectivity Program Available to Qualifying KUB Internet Customers. We understand that having affordable and reliable internet connectivity is crucial in today’s digital age. That’s why we, as a leading internet service provider, are proud to offer our Affordable Connectivity Program to qualifying customers of KUB Internet.
What is the Affordable Connectivity Program?
Our program is designed to help low-income households access affordable and high-speed internet services. The program is available to qualifying customers of KUB Internet, which means that they meet the eligibility requirements of the program.
“It’s so important to have the ACP available to KUB’s customers who need it,” said Gabriel J. Bolas, KUB President and CEO “We added KUB Fiber as our fifth utility because access to reliable, affordable internet service has become indispensable to our daily lives. It’s exciting to know that our customers can now benefit from ACP as well.”
To qualify for the Affordable Connectivity Program, customers must be enrolled in at least one of the following government assistance programs:
- Supplemental Nutrition Assistance Program (SNAP)
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension or Survivors Pension Benefit
- Tribal-specific programs (e.g., Bureau of Indian Affairs General Assistance)
Customers must also meet other eligibility requirements, such as being a current customer of KUB Internet and not having any outstanding debts or past due bills with us.
The ACP benefit provides up to $30 per month toward internet service for eligible households. These households may also receive a one-time discount of up to $100 to purchase a laptop, desktop computer or tablet from participating providers if they contribute between $10 and $50 toward the purchase price. The program is limited to one monthly service discount and one device discount per household.
For a household to qualify for assistance, total family income must be at or below 200% of the Federal Poverty Guidelines, or meet at least one of a list of criteria found on the FCC’s site. Applicants may visit affordableconnectivity.gov and submit an application or print out a mail-in application. Customers can also contact KUB customer service for assistance.
KUB’s planned electric upgrades laid the foundation for Knoxville’s only 100% fiber network providing the world’s fastest internet. Most recently, KUB began work to establish a student internet access program called ConnectED to provide high-speed internet free, when combined with ACP, for low-income student households. KUB will launch the program during the 2023-2024 school year with funding provided by the City of Knoxville with hopes to expand through its service territory as it expands its fiber network and as additional funding becomes available.
Benefits of the Affordable Connectivity Program
By enrolling in the program, qualifying customers can enjoy several benefits, including:
- Affordable internet service – Customers can access high-speed internet services at an affordable price, making it easier for them to stay connected and access important online resources.
- No hidden fees – Our program has no hidden fees, so customers can be assured that they are getting the best value for their money.
- No contracts – We understand that customers’ needs may change, so we don’t require any long-term contracts. Customers can cancel or change their service at any time without any penalties.
- Free installation – We offer free installation to qualifying customers, so they can start using our services as soon as possible.
How to Apply
To apply for the Affordable Connectivity Program, customers can visit our website or call our customer service hotline. Our team will guide customers through the application process and ensure that they meet the eligibility requirements.
At KUB Internet, we are committed to providing affordable and reliable internet services to all of our customers. Our Affordable Connectivity Program is designed to help low-income households access high-speed internet services without breaking the bank. By enrolling in the program, qualifying customers can enjoy several benefits, including affordable internet service, no hidden fees, no contracts, and free installation. Contact us today to learn more about the program and how you can apply.